Reference

Privacy Policy Built Around Your Account

Your alexabet88 account links the lobby you open, the device you use, and payment rails such as DANA, OVO, GoPay, and QRIS to keep account checks clear.

DANA recordsOVO checksGoPay wallet dataQRIS referencesCookie controls
alexabet88 Privacy Policy Built Around Your Account
CONTACT PATHS

Three Ways To Ask Us

Privacy questions should not sit in a queue built for game questions only. Use the contact path that matches what you need: a quick cookie concern, a correction to your profile, or…

Live Chat Use live chat from the account menu when you need a same-session privacy answer. Our team is available 09:00-01:00 WIB and can help you find cookie settings or confirm which profile fields are visible.
Email Request Email us for access, correction, or deletion requests that need written handling. Add your username, registered phone number, and the payment rail involved, such as DANA or QRIS, so we can locate the right records.
Account Menu Open your profile page to update contact details, password, and device sessions before sending a support message. This account step helps us separate a privacy request from routine wallet or lobby navigation questions.
DATA HANDLING

Six Privacy Controls In Daily Use

We handle privacy as an operating process, not a footer link. Account creation, wallet activity, cookie choices, device sessions, and support messages all create different records, so we separate them by purpose…

Account Records

We keep the details you provide during registration, including username, phone or email, and account status. These records help us confirm your request before changing privacy choices, password settings, or contact fields.

Payment References

DANA, OVO, GoPay, QRIS, and bank transfer records are stored as transaction references, status messages, and timestamps. We do not ask you to send wallet PINs, card passwords, or banking login details.

Cookie Choices

Cookies help remember sign-in state, language preference, and basic lobby performance. You can clear cookies through your browser settings, but doing so may ask you to sign in again and reset saved choices.

Device Sessions

We record device type, IP signal, browser, and session time to spot unusual account access. If a phone and laptop appear close together, we may ask for confirmation before sensitive changes proceed.

Retention Rules

We keep records only as long as needed for account operation, dispute checks, security, and duties that may apply where local law permits. After that, data is removed, anonymised, or separated from your account.

Change Requests

You can ask us to correct profile details, explain the records we hold, or close data tied to inactive access. We may verify your account first so another person cannot change your privacy settings.

Questions About Your Data Rights

You should be able to understand this policy without legal phrasing slowing you down. These answers cover the privacy questions we receive most often about account details, payment references, cookies, device sessions, support contact, and data changes. If your request involves a live wallet matter, contact us first through chat, then send an email if you need written handling.

We ask for account details such as username, contact method, password, and the profile fields needed to run your account. We may also record device, session, and payment reference data after you sign in.

We store payment references, timestamps, transaction status, and account links needed to process wallet activity. We do not need your wallet PIN, banking password, or private app login to handle a privacy request.

Cookies remember sign-in state, language settings, and basic lobby behaviour so pages load with your saved preferences. You can clear them in your browser, although you may need to sign in again afterward.

Yes. Send a request by email or live chat with your username and registered contact method. We may verify your account first, then explain available records or correct details that are inaccurate.

Device type, browser, IP signal, and session time help us protect account access and investigate unusual changes. For example, we may compare a mobile sign-in with a later laptop session before changing privacy settings.

We keep account, payment, support, and security records for the period needed to operate the service, handle disputes, and meet duties that may apply. After that, records are deleted or separated from your account.

Start with live chat from your account menu for quick direction, especially during 09:00-01:00 WIB. For formal access, correction, or deletion requests, email us with your username and registered contact method.